Shipping Information

COVID-19 & Processing Times

Due to the COVID-19 pandemic, donors may experience delays in receiving items as a result of mail delivery service delays and We appreciate your support and patience. For the latest information regarding any delays due to COVID-19, please visit Canada Post’s Service alerts page to identify any specific communities that may be significantly impacted.

All orders take approximately 7 business days to process before shipping out. Once shipped, Canadian orders take approximately 5-7 business days to arrive; USA & International takes approximately 12 – 30 business days to arrive in the destination country – it is then handed off to your local post system for processing and final delivery.

Vancouver Police Foundation Store Free Shipping Details

The VPF Store offers free shipping on purchases of $120 or more, in the same purchase order, shipped to the same address. This offer is not valid on shipping & handling charges. No adjustments will be made on previous purchases. If you order two or more discounted adoption kits or items, the total value must be $120 or more, to be eligible for the free shipping offer. Please note that VPF Store’s Free Shipping offer is subject to change without notice.

Standard Shipping Costs & Delivery

Your shipping cost is calculated based on the total value of the item and the location of the address you are shipping to. When you spend $120 or more at the VPF store, you will be eligible for free shipping to one address, as described above.

Please note: K9 Crookies are only available to ship within Canada and Aviators are only able to be shipped to addresses in Canada and the USA.

If you have any questions, or wish to make your orders over the phone, please contact our Donor Relations team at 604-717-3700 or info@vancouverpolicefoundation.org.

BC

Total Amount Order
(to a single address)
Regular Mail
(approx. 4-10 business days)
$15.00 and under $5.00
$15.01 – $45.99 $9.95
$46.00 – $119.99 $11.95
$120.00 + Free

Canada (outside of BC)

Total Amount Order
(to a single address)
Regular Mail
(approx. 4-10 business days)
$15.00 and under $8.00
$15.01 – $45.99 $10.95
$46.00 – $119.99 $15.95
$120.00 + Free

USA

Total Amount Order
(to a single address)
Regular Mail
(approx. 4-10 business days)
$15.00 and under $10.00
$15.01 – $45.99 $19.95
$46.00 – $119.99 $22.95
$120.00 + Free

Other International

Total Amount Order
(to a single address)
Regular Mail
(approx. 4-10 business days)
$15.00 and under $20.00
$15.01 – $45.99 $22.95
$46.00 – $119.99 $26.95
$120.00 + Free